Navigating your way around the HelpMaster Desktop
Clients and Staff are both people. Clients refers to the people you provide service to and Staff (a type of Client with elevated permissions in HelpMaster) are the people who provide the service.
Sites are either physical or logical workplaces
Assets are tangible things you need to track and manage - hardware, equipment, vehicles etc
Jobs and actions are the core business objects in HelpMaster
HelpMaster has an Explorer type screen to view various job queues
Configure alerts for notification
Alerts are used for notification for the main entity types
File based attachements can be stored against any entity
Send email, or broadcast a message to staff and clients
Setting reminders on a personal or job level
Different options for finding the information you need
Track items or time you need to bill clients for
Customise your user experience in HelpMaster
Build surveys and gather feedback from staff, clients and partners
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