Using HelpMaster

Learn about the features and modules in HelpMaster

Desktop User Interface

Navigating your way around the HelpMaster Desktop

Services

Services

Attachments

File based attachements can be stored against any entity

Email and Messaging

Send email, or broadcast a message to staff and clients

Jobs and Actions

Jobs and actions are the core business objects in HelpMaster

The Explorer Screen

Managing job queues

User Preferences

Customise your user experience in HelpMaster

Surveys and Feedback

Build surveys and gather feedback from staff, clients and partners

Searching

Different options for finding the information you need

Reminders

Setting reminders on a personal or job level

Billing

Track items or time you need to bill clients for

Clients

Setting up and administering Clients, the people you provide service to

Alerts

Sites

Sites are collections of Clients, that share either a physical or logical workplace

Assets

Assets are tangible things you need to track and manage - hardware, equipment, vehicles etc