Auto-generate Client ID

Auto-generate Client ID

The HelpMaster Web Portal has the ability to allow clients to register themselves if they have not previously logged on. This is only possible if the Allow Client Self-Registration settings on the Application Settings tab has been set to True in the Web Interface Settings. When a client registers with the HelpMaster Web Portal, they provide their first name, last name and other details, however they do not have the ability to choose their Client ID as this is automatically generated based on the settings configured by the system administrator. Once their unique Client ID has been generated for them, they can use this to login to the HelpMaster Web Portal.

In order to automatically create a valid client ID for your registering clients, you must set the Auto-Generate Client ID settings.

Note : The HelpMaster Desktop edition also has an Auto-Generate Client ID function, however the settings here will only work for the Desktop Edition.  The HelpMaster Web Module has it’s own settings for the client ID auto generation.


Set the client ID auto-generation settings as follows:

  1. Select the menu item Options > Web Portal Settings from the main menu bar of the Web Administration.  This invokes the Web Portal Settings screen.
  2. Click on the Client ID tab and select the method of auto-generation required
  3. Click the Apply button to save the changes.

See Also

Licencing Overview

Step 4.5 : Customizing Web Portal settings