A business processes can be designed and created using the various workflow objects that HelpMaster features. Each workflow object has a specific use and capabilities and can be joined together to form a process. Building a process is a relatively easy task to arrange (the tricky bit is working out what the business process actually is!)
The Workflow objects
Workflow objects are grouped into different categories that each have a specific purpose and operation.
Working with jobs
Branching and Decisions
Approvals and Change Management
Each workflow object can be accessed via the “Workflow Items” panel on the “Workflow” tab. This panel can be pinned so that it stays in place.
Once the properties have been set for an object and applied, it will appear on the workflow designer. Depending on the type of workflow object, it will have 2 or more connection points. Use these connection points to connect the object to other workflow objects using the line connectors
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