Registering HelpMaster

Applying a HelpMaster license code

Production License

When you first install HelpMaster, the default registration is set to evaluation mode which means that the number of jobs and/or the time you can use the product will be restricted. To fully enable your production version of HelpMaster you will need to register it with your company’s registration code that was sent to you by PRD Software when you purchased the product.

If you do not have a registration file, please contact PRD Software.

Development / Testing License

An additional license may be provided for API, SQL, custom development, and testing purposes. This development license will have the same number of licenses and product activations as your production license but job details and emails will be truncated and appended with the words “*** This product is NOT licensed for production use ***”. Please contact PRD Software directly if you require such a development license.


  1. Log into HelpMaster Desktop
  2. Select the Help menu > Register toolbar button
  3. Paste your registration code into the text field or browse to the licence file
  4. Click on Register new code
  5. Click on Close

Register HelpMaster

See also

Contact PRD Software

SQL Server Permissions