Registering HelpMaster

Applying a HelpMaster license code

Production License

A production license is used when HelpMaster has been purchased and you intend to use HelpMaster in a live, production environment. Production licenses are time-sensitive - they expire within 3 days of their issuance. It is important therefore to apply a production license as soon as you receive it. If your license has expired, please contact PRD Software to receive another license.

If you do not have a registration file, please contact PRD Software.

Development / Testing License

An additional license may be provided for API, SQL, custom development, and testing purposes. This development license will have the same number of licenses and product activations as your production license but job details and emails will be truncated and appended with the words “*** This product is NOT licensed for production use ***”. Please contact PRD Software directly if you require such a development license.


  1. Log into HelpMaster Desktop with an account that is part of the built-in “Administrator” Application Security Role
  2. Select the Help menu > Register toolbar button
  3. Paste your registration code into the text field or browse to the licence file
  4. Click on Register new code
  5. Click on Close

Register HelpMaster

See also

Register via the Database and Reports Wizard

Contact PRD Software

SQL Server Permissions