Troubleshooting the HelpMaster Web Portal

Troubleshooting the HelpMaster Web Portal

The first thing to do if the HelpMaster Web Portal is not working correctly is to read through the installation and configuration documentation to ensure that all steps have been completed as per the instructions. 

For a general installation overview, read Installation Overview

For a general configuration overview, read Configuration Overview

For specific issues with the HelpMaster Web Portal, please see Troubleshooting the HelpMaster Web Portal

For technical support, please refer to the HelpMaster support website, or contact PRD Software for assistance.