The ribbon tool bars
The Ribbon toolbar interface
The ribbon toolbar interface provides an intuitive, visual interface to navigate around HelpMaster. HelpMaster features and screens are arranged in a logical grouping throughout the ribbon toolbars.
Use the HM menu for basic user operations.
The Jobs toolbar contains all of the common features used for creating, updating, finding and working with Jobs.
The Entities toolbar provides access to the main entity types of HelpMaster.
The Knowledge toolbar gives access to all Knowledge Base features of HelpMaster.
The Change toolbar shows all Change Request functionality.
The Templates toolbar provides access to the Job Templates, Action templates, Email Templates, Billing templates, Workflow Templates, Template Manager
The Reports toolbar provides access to the HelpMaster reports.
The Automation toolbar gives access to the server-based automation modules such as the Email Manager, Priority Manager, Active Directory, and Triggered Events
The Web toolbar allows configuration of the Web Portal.
The Administration toolbar gives access to administrative based features and screens. Access to this toolbar is subject to the logged on users’ security permissions and application security role.
The Help toolbar provides access to help documentation, support functions, registration and other information about HelpMaster.
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