The ribbon tool bars
The Ribbon toolbar interface
The ribbon toolbar interface provides an intuitive, visual interface to navigate around HelpMaster. HelpMaster features and screens are arranged in a logical grouping throughout the ribbon toolbars.
HM Menu
Use the HM menu for basic user operations.
Jobs toolbar
The Jobs toolbar contains all of the common features used for creating, updating, finding and working with Jobs.
Entities toolbar
The Entities toolbar provides access to the main entity types of HelpMaster.
Knowledge toolbar
The Knowledge toolbar gives access to all Knowledge Base features of HelpMaster.
Change toolbar
The Change toolbar shows all Change Request functionality.
Templates toolbar
The Templates toolbar provides access to the Job Templates, Action templates, Email Templates, Billing templates, Workflow Templates, Template Manager
Reports toolbar
The Reports toolbar provides access to the HelpMaster reports.
Automation toolbar
The Automation toolbar gives access to the server-based automation modules such as the Email Manager, Priority Manager, Active Directory, and Triggered Events
Web toolbar
The Web toolbar allows configuration of the Web Portal.
Administration toolbar
The Administration toolbar gives access to administrative based features and screens. Access to this toolbar is subject to the logged on users’ security permissions and application security role.
Help toolbar
The Help toolbar provides access to help documentation, support functions, registration and other information about HelpMaster.
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