Broadcasting a message
Users of HelpMaster are able to send internal messages to other users of HelpMaster via the Broadcast Message function. This messaging service does not use email - it is a simple message that is transported via the HelpMaster database and is presented on the Message Board, and Notification panel.
Broadcast Messages can be addressed to specific individuals, Skillgroups.
- Click the “Broadcast Message” from the main Ribbon bar to display the Broadcast Message screen.
- Use the address book to browse/search, or start typing the name of the person/skillgroup in the address textbox.
- Type a Title
- Select a Cateogory
- Type your Message
- Click on Send
The message will now display on the Notification Panel, as well as the Message Board.
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