Staff - Home page
The default landing page for Staff is the Home page
The default landing page for Staff is the Home page
Staff have an Explorer style view of their job queues
New jobs are logged by navigating the Request Catalog
Use job finder to search for and find jobs
Staff can view and edit jobs much like in the HelpMaster Desktop application
Working with attachments from the web portal for Staff
Viewing and limited Editing of existing Actions may be available for Staff
From v24.10+ linked entities may be edited by staff from the Links tab via the web portal
Adding Actions for Staff, is very similar to the HelpMaster Desktop application
Staff logins are able to view, edit, and create new Client users from the web portal
Updating personal details - Staff
Site searching, creating and updating Site details
Staff logins are able to view, edit, and create new Assets from the web portal
Staff with access can create and edit Knowledge Base Articles from the Web Portal
Allows the management of logged on users and clearing of the web cache
Staff can action Workflow from the Web Portal
Staff can quickly open recently accessed items from the web portal
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