You may wish to use keyword searching as an alternative to a detailed search.
Keyword queries in HelpMaster are limited to predetermined keywords which are allocated in the System Codes area. The keyword search box will retrieve only those entries which contain the selected keyword.
Note: Keywords are located under General in the System Codes tree.
Keyword searching is performed on the Advanced search screen, which is accessed via the Search Keywords button on the Find toolbar or by selecting Search keywords in the Go menu located on the Master toolbar.
- Open the Advanced search screen.
- Select the keyword or keywords you wish to search for from the drop down list.
- Select any other search criteria you wish to apply.
- Click on Find.
The results of the search will be displayed in the Entity Found area of the Advanced search screen.
Full Text Searching
HelpMaster has the ability to search for individual words that are stored within different entities. This includes job descriptions, actions, knowledge base articles, client details and more. Please note that this feature is only available if your HelpMaster SQL Server database has been configured for full text searching. Please consult your database administrator for details about this.
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