Priority Manager

Configure powerful “if this, then that” automation rules for your service operations

Use the Priority Manager to create business rules to support your business operations.

Priority Manager Overview

Here’s a quick overview of the Priority Manager

Priority Manager Service Overview

How to configure the Priority Manager Service

Defining Priority Manager profiles Overview

Defining Priority Manager profiles Overview

Profiles

A Priority Manager Profile is a grouping of automation logic

Defining a profile - Defining the search criteria

Defining a profile - Defining the search criteria

Defining a profile - Defining the actions

Defining a profile - Defining the actions

Defining a profile - Date actions

Defining a profile - Date actions

Defining a profile - Define the email

Defining a profile - Define the email

Defining a profile - Setting the frequency

Defining a profile - Setting the frequency

Managing profiles

Managing profiles

Global Exclusions

Use the global exclusion list to filter-out jobs from being processed

Priority Manager Event Log

Priority Manager Event Log