Automation

Automate tasks like email conversion, SLA management, AD sychronisation and other routine business processes

HelpMaster features the following automation features

  • Email to ticket conversion
  • Priority Manager
  • Triggered Events
  • Active Directory Synchronization

Active Directory

Import and synchronise users from Active Directory and Single-Sign-On

Email Manager

Convert Email to Jobs

Priority Manager

Priority Manager

Triggered Events

Triggered Events