Configuration

Configuration

Web Portal Configuration


Web Portal settings

Configuration Settings for the web portal

Setting and resetting client passwords

Setting and resetting client passwords

Request Catalog Administration

Self-service made easy

Job templates

Job templates

Windows authenticated logon

Windows Active Directory authenticated logon options

Knowledge base articles

Web-enabled Knowledge base articles

Securing Internet access to the web portal

Securing the web portal when external Internet access is required

Intranet / Domain only access to the web portal

Configuring the web portal with Intranet access only &/or no Internet access

Web Portal Job Viewing Privileges

Viewing and updating jobs via the web portal may be restricted for client/staff users

Web portal access security

Restricting Staff and Client access to the web portal

Auto-generate Client ID

Auto-generate Client ID

Tips for setting up the Web Portal

Tips for setting up the Web Portal for client access

External Authentication

Configuring external authentication for the web portal