Working with attachments - Client

Working with attachments from the web portal for Clients

Clients may view and/or download job attachments and add attachments when updating a job. Once uploaded, all attachments are stored in the Attachments working folder.

Viewing / Downloading Attachments

Attachments are represented by a small image of the attachment type either under the Job Attachments section of the Job view or in the Action Log next to the action it is attached to. Image-based attachments can be viewed by clicking on them which will open an image viewer able to scroll through a number of images. Both images and non-image attachments may be downloaded by right-clicking on the attachment and selecting Download attachment.

Client View Attachment

Adding an attachment

Attachments can be added when updating a job. Use the Select files… button and browse to files to be attached. Clicking OK will save the job update and upload the attachment.

Client Add Attachment

See also

Attachments Overview

Viewing Jobs

Updating Jobs

Logging jobs