Learn what’s changed in the latest version of HelpMaster
This is the new home for HelpMaster documentation, where you’ll find everything from tech specs to setup information to best-practice guides. We’ve completely re-written the old HTML helpfile to use this new website format.
Our goal is to continually improve the documentation and provide practical guidance and information for all aspects of using HelpMaster. Documentation changes frequently, so check back regularly for the latest information.
If you don’t find what you’re looking for, or see something is isn’t quite right (broken links, out of date information), please use the feedback buttons and let us know. Contributions to documentation are welcome via GitHub.
HelpMaster installation and configuration across the desktop, web, database and services
New to HelpMaster? Start here
Learn about the features and modules in HelpMaster
Building and using your own Knowledge Base
The web-based version of HelpMaster
Building workflow and process to support business practices and procedures
Managing business change processes effectively
System administration, configuration and customisation
Automate tasks like email conversion, SLA management, AD sychronisation and other routine business processes
Making the most of your data with effective reporting
HelpMaster add-ins and extensions
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