Administration

Create, modify, clone, link or delete an asset

Creating an asset

  • Open the Assets screen either by selecting Assets from the Entities menu, or by pressing Ctrl-T.
  • Click New.
  • Enter the Asset details you would like to track. Note - Custom Fields and Control Sets can be configured under the main ‘Administration’ menu.
  • Check the workstation box if the asset is a workstation and not a single asset.
  • Enter the computer name if applicable.
  • Click Apply.

Modifying an Asset

  • Open the Assets screen either by selecting Assets from the Entities menu, or by pressing Ctrl-T.
  • Use the Search function of the Assets screen to find the asset you require.
  • Select the asset. 
  • Click the Update button, which will open the asset details screen.
  • Make the required changes.
  • Click OK to save the changes and close the window.

Cloning an Asset

Existing assets can be cloned, or copied.

  • Open the Assets screen either by selecting Assets from the Entities menu, or by pressing Ctrl-T.
  • Use the Search function of the Assets screen to find the asset you require.
  • Right click on the asset, and select “Clone Asset” from the pop-up menu.  

cloning an asset

  • A new asset screen will appear, populated with most of the details from the previously selected asset.  Historical details like job history will not be transferred.
  • The Asset ID will be duplicated with “Copy” added to the end.  Update the Asset ID as required.
  • Click OK to save and close the window.

Note - Cloning only works on single assets.

Linking an Asset

Linking an asset to a job has two main benefits.  Firstly, it adds meaning to the job by identifying a piece of equipment that is relevant to that job.  Secondly, it builds up a job history for that piece of equipment, which can then be queried at a later date.

You can link an unlimited number of assets to a job.

  • Open the Job screen.
  • Click the Links tab. This will populate the screen with the details of any links attached to the job.
  • Select the Assets option.
  • Click the Add button. If a primary client for the job has already been entered, a popup-menu will appear under the Add button.  This will give you the option of searching the assets that are currently linked to that client.
  • Use the Assets screen Search facilities to find the asset you wish to add.
  • Click  Select
  • Click Apply or OK in the Job screen. 

Deleting an Asset

When an asset is no longer in use or has been disposed of, you may wish to remove it from the HelpMaster database.

For single asset deletion, open the asset, select the Properties tab and click Delete.

Deleting an asset

For multiple asset deletion:

  • Open the Assets screen either by selecting Assets from the Entities menu, or by pressing Ctrl-T.
  • Use the Search function of the Assets screen to find the assets you require.
  • Select the assets that require deletion.
  • Click the Delete button.  This will open up a confirm delete message box.
  • Click Yes to confirm.

For information about what happens when you delete a asset, see Deleting entities - what happens?

See Also

Overview of linking entities to a job

Linking clients to jobs

Linking sites to a job

System Event Log