Upgrading from a previous version of the HelpMaster Web Portal
Upgrading from v20 or older
Please note - This upgrade process will only work with an existing v21 (or higher) web portal.
Upgrading the HelpMaster Web Portal is a relatively easy task.
Start the HelpMaster Web Setup utility by clicking the Windows Start menu and then All Programs > HelpMaster > HelpMaster Web Setup
Select “Upgrade an existing instance of the HelpMaster Web Portal” and click Next >
Select the HelpMaster Web Site and/or the HelpMaster Web API instance you wish to upgrade then click Next >
This will display the upgrade summary screen. Click Next > to display the upgrade screen
Click Upgrade to complete the upgrade process and wait for it to complete.
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