Keyboard reference

Keyboard reference Shortcuts

Throughout the HelpMaster application, certain combinations of keys can invoke different functions.  The following key map may prove useful if using HelpMaster via the keyboard.

Tip : As a Microsoft Windows standard, any on-screen control (buttons, lables, checkboxes etc) that have an underscore in their caption or title eg “[A]pply” can be accessed by holding down the [Alt] key whilst pressing the underscored letter.  eg [Alt] + [A]

General Windows

[Ctrl] + [A] = Used to Select All in list controls

[Ctrl] + [Z] = Undo

Edit Menu

[Ctrl] + [X] = Cut

[Ctrl] + [C] = Copy

[Ctrl] + [V] = Paste

[Ctrl] + [F] = Find

HelpMaster Specific

[Ctrl] + [S] = Sites

[Ctrl] + [T] = Assets

[Ctrl] + [K] = Knowledge Base Articles

[Ctrl] + [E] = Mail Editor

[Ctrl] + [Q] = Broadcast Message

[Ctrl] + [G] = Message Board

[Ctrl] + [O] = Job Templates

[Ctrl] + [H] = Email Templates

[Ctrl] + [D] = Action Templates

[Ctrl] + [Alt] + [T] = Template Manager

[Ctrl] + [Alt] + [B] = Billing Templates

[Ctrl] + [Alt] + [Q] = Quick Launch

[Ctrl] + [Alt] + [F] = Field Chooser

[Ctrl] + [Alt] + [A] = Addin Manager

Module and Admin Screens

[Ctrl] + [L] = Issue Viewer

[Ctrl] + [N] = System Codes

[Ctrl] + [Alt] + [S] = Site Hierarchy

[Ctrl] + [Alt] + [E] = Email Manager Profiles

[Ctrl] + [Alt] + [P] = Priority Manager Profiles

[Ctrl] + [Alt] + [R] = Recurring Event Profiles

[Ctrl] + [Alt] + [D] = Active Directory Profiles

[Ctrl] + [Alt] + [U] = Purge Jobs

[Ctrl] + [Alt] + [L] = Billing Manager

[Ctrl] + [Alt] + [K] = Knowledge Base System Admin

[Ctrl] + [Alt] + [I] = Import

HelpMaster Function keys

[F1] = Help

[F2] = Display the clients search screen

[F3] = Set focus to the search textbox on the main toolbar

[Ctrl] + [F3] = Set focus to ‘Go to Job Number’ search

[Alt] + [F3] = Set focus to ‘Client/Site history search’

[F4] = Open the Explorer

[F5] = Refresh the current screen or list control

[F6] = Log a new Job

[F7] = Display the Queue Check screen

[F8] = Set a reminder

[F9] = Display the user preference screen

[F10] = Display the Welcome screen

[F11] = Display the Reports selection screen

[Ctrl] + [F11] = Display the Saved Searches screen

[F12] = Display the Job Finder

[Ctrl] + [F12] = Display the Advanced Search screen