Updating personal details - Clients

Updating personal details - Clients

Updating personal details- Clients

The HelpMaster Web Portal allows clients to update a few of their own details. This assists administrators in keeping client details up to date in the HelpMaster database. To navigate to the client details page either click on your name in the top panel, or click My Account on the navigation menu and select Account Settings.

Client Details

Changing Client Details

Clients can change details by selecting the Profile, Email, or Password category.

Profile Details

User name - is read-only and is usually auto-generated by Helpmaster

Phone number may be updated

Time zone may be selected from the list

Change any available details and click Save


Enter a new email address into the New email field and click Change email.


Enter Current password, New password, and Confirm new password then click the Update password button to save.

Click Home on the navigation menu to return to the home page.