Overview
Client overview
Clients and Staff
Clients may refer to both the people you provide service to and the Staff (a type of Client with elevated permissions in HelpMaster) who provide the service
Client Administration
Create, modify, merge or delete a Client
Change passwords
Change passwords
Client Picture / Gravatar
Client Picture / Gravatar
Viewing helpdesk history for a client
Viewing helpdesk history for a client
Client Active Directory Synchronization
Client Active Directory Synchronization
Client Manager
Link clients to their manager for workflow and process control
Creating a new staff member
Staff are queue-holders in HelpMaster and belong to one or more skillgroups
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