Testing Workflow

All workflow processes should be thoroughly tested before being used in a production environment

Once a workflow template / process has been designed and built in HelpMaster, it is good practice to test it.

There are several approaches to testing workflow that you can take.

  • Test all workflow against a copy of your live database
  •  Log test jobs and apply workflow against them.  Purge the jobs after you have completed your testing

Workflow ideas

Consider using a test database to create and test workflow.  This could be a backup/copy/clone of your live database.  Once workflow has been verified as working well, you can implement it into the live database.

See Also

Workflow Overview

Workflow concepts