Web Portal Overview
Both Clients and Staff can use HelpMaster via the web portal
The HelpMaster Web Portal allows staff to log, track and manage jobs via the web, and gives clients (and staff) of the business a flexible request catalog that can be used to log new jobs / tickets.
Both Clients and Staff can use HelpMaster via the web portal
Web portal client access is controlled via licensing
Request Catalogs make it easy for people to log new requests to your service desk.
The Web Portal provides web-based access to HelpMaster for both Clients and Staff
Configuration
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