Use the Email Manager properties tab to view information about the profile and its operational statistics.
The profile properties tab is available from Helpmaster v22 onwards. No tabs exist in previous versions but the properties are similar. It provides the following information about the profile;
Created by: The person who created the profile.
Creation date: The date the profile was originally created.
Last modified by: The person who last modified the profile.
Last modified date: The date the profile was last modified.
Statistics for last time this profile was run (v22 onwards only)
Date this profile was completed: The last date/time that this profile actioned an email.
Email scanned: Number of emails that the profile scanned as candidates for processing.
Email download time: The length of time it took to download the email.
Jobs created by this profile in the last 12 months: Number of jobs that were created by this profile in the last 12 months. They can be viewed by clicking the Show Jobs button, which will open the Job Finder search filtered by this profile.
Elapsed run time: How long it took to process all emails that matched this profile’s criteria.
Emails downloaded: The total number of emails that were downloaded because they matched the profile’s criteria.
Email Download Size: The total size of all emails downloaded for this profile.
Total number of jobs created by this profile: The total number of ALL jobs created by this profile. They can be viewed by clicking the Show Jobs button, which will open the Job Finder search filtered by this profile.
Notes: A best practice is to document the profile and provide the reason why it exists and what business case/scenario it was created for. This will assist personnel in the future to understand more about the automation.
Profile Event Logs (v22 onwards only)
This tab (if available), provides the same logging information as the main Email Manager Event Log but is always filtered to show events for this single profile only.
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