Configuring Email Manager

Configure the Environment

Configuring the Email Manager for automatic email-to-ticket conversion and ticket updates


Configuring the Email Manager Overview

Configuration Overview

Configuring the Email Manager Mailbox Folders

Configuring the Email Manager Mailbox Folders

Configuring the email source

Configuring the email source

Global Options

Global Options

Global exclusions

Global exclusions

Email Manager service configuration

Email Manager service configuration

Flood control and email loops

Flood control and email loops

Email Manager Event Log

Use the Event Log to troubleshoot Email Manager or confirm actions