Updating personal details - Clients
Updating personal details- Clients
The HelpMaster Web Portal allows clients to update a few of their own details. This assists administrators in keeping client details up to date in the HelpMaster database. To navigate to the client details page either click on your name in the top panel, or click My Account on the navigation menu and select Account Settings.
Changing Client Details
Clients can change details by selecting the Profile, Email, or Password category.
Profile Details
User name - is read-only and is usually auto-generated by Helpmaster
Phone number may be updated
Time zone may be selected from the list
Change any available details and click Save
Enter a new email address into the New email field and click Change email.
Password
Enter Current password, New password, and Confirm new password then click the Update password button to save.
Click Home on the navigation menu to return to the home page.
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