Audit history
The Audit history tab on the job screen displays a list of all the changes that have been made to that job over the course of its life. Every time some information has been modified, added or removed, the audit tab will display the details regarding that change. This builds an accurate history of the job.
Action Log vs Audit History difference!
Note: The audit history is not the same as the The Action Log. The Action Log is a list of all Actions that have been applied to a job, whereas the audit history is a log of things that have changed if something was updated since it was first added.
Note also that each Action within the Action Log of a job will have its own Audit history.
The audit history includes the following information :
- When the change occurred
- Who performed the change
- What was changed
- Split screen comparison of before and after changes
The list of changes are grouped into alternating colour codes according to the time when the changes occurred. For example, if the Priority code and Job Type code of a job where changed in the same “Apply”, or “OK” button click, these two changes in the audit history would be colored the same (black). If on another occasion the Contact Type code and the Job Description were changed under another “Apply” or “OK” button click, then these two changes would be colored in Blue to denote the time difference between other audit items. Simple system code changes will appear as a list while text and Job Workflow will will show before and after split screen differences.
The Action Log Audit History
The Audit history tab on the action screen displays a list of all the changes that have been made to that action over the course of its life. Every time some information has been modified, added or removed, the audit tab will display the details regarding that change. This builds an accurate history of the action.
The audit history includes the following information:
- When the change occurred
- Who performed the change
- What was changed
- Split screen showing before and after text
The list of changes are grouped into alternating colour codes according to the time when the changes occurred. For example, if the Action Summary code and Assigned to code of an action where changed in the same “Apply”, or “OK” button click, these two changes in the audit history would be colored the same (black). If on another occasion the Action Time and the Action Description were changed under another “Apply” or “OK” button click, then these two changes would be colored in Blue to denote the time difference between other audit items. Simple system code changes will appear as a list while text and Job Workflow will will show before and after split screen differences.
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