HelpMaster vNext

What’s coming for the next major release (vNext)?

• Continuing to migrate features from the Desktop edition to the Web Portal
• More workflow objects and better workflow management
• Parent / Child Job improvements
• Action History top-level menu

Parent - Child jobs

The user interface and workflow for parent/child jobs has been improved for the web.

New side-bar information panels will now automatically display contextual information about jobs that are linked in a parent/child relationship.

Child jobs can be bulk-updated, and new options are available for closing the parent job and having this also be applied to any child jobs.

Workflow email

The workflow email object now contains several new options to dynamically address email for different workflow situations. This improvement will allow for better email communication when working the parent/child jobs.

Action History menu

The Action History menu will display the last 20 actions that were performed by you. This makes it easy to navigate to previous, recent jobs that you worked on.

Change Management

A small UI update now allows the Change Management screen to display any Control Sets on the front tab (Details tab) of the Change Request screen.

Coming soon

We have many new and exciting things on their way.

• Development of AI capabilities for HelpMaster!
• More performance tweaks, better stability

Suggest a feature!

Want to suggest a feature or enhancement? Let us know! Contact PRD Software