Configuring Email Manager

Configure the Environment

Configuring the Email Manager for automatic email-to-ticket conversion and ticket updates

Configuring the Email Manager Overview

Configuration Overview

Configuring the Email Manager Mailbox Folders

Configuring the Email Manager Mailbox Folders

Outlook Profile

Outlook Profile configuration for email processing

Global Options

Global Options

Global exclusions

Use filters to globally exclude email addresses and domains

Flood control and email loops

Flood control and email loops

Email Manager Event Log

Use the Event Log to troubleshoot Email Manager or confirm actions