Keyboard reference

Throughout the HelpMaster application, certain combinations of keys can invoke different functions. The following key map may prove useful if using HelpMaster via the keyboard.

Tip : As a Microsoft Windows standard, any on-screen control (buttons, lables, checkboxes etc) that have an underscore in their caption or title eg “[A]pply” can be accessed by holding down the [Alt] key whilst pressing the underscored letter. eg [Alt] + [A]

General Windows

[Ctrl] + [A] = Used to Select All in list controls

[Ctrl] + [Z] = Undo

Edit Menu

[Ctrl] + [X] = Cut

[Ctrl] + [C] = Copy

[Ctrl] + [V] = Paste

[Ctrl] + [F] = Find

HelpMaster Specific

[Ctrl] + [S] = Sites

[Ctrl] + [T] = Assets

[Ctrl] + [K] = Knowledge Base Articles

[Ctrl] + [E] = Mail Editor

[Ctrl] + [Q] = Broadcast Message

[Ctrl] + [G] = Message Board

[Ctrl] + [O] = Job Templates

[Ctrl] + [H] = Email Templates

[Ctrl] + [D] = Action Templates

[Ctrl] + [Alt] + [T] = Template Manager

[Ctrl] + [Alt] + [B] = Billing Templates

[Ctrl] + [Alt] + [Q] = Quick Launch

[Ctrl] + [Alt] + [F] = Field Chooser

[Ctrl] + [Alt] + [A] = Addin Manager

Module and Admin Screens

[Ctrl] + [L] = Issue Viewer

[Ctrl] + [N] = System Codes

[Ctrl] + [Alt] + [S] = Site Hierarchy

[Ctrl] + [Alt] + [E] = Email Manager Profiles

[Ctrl] + [Alt] + [P] = Priority Manager Profiles

[Ctrl] + [Alt] + [R] = Recurring Event Profiles

[Ctrl] + [Alt] + [D] = Active Directory Profiles

[Ctrl] + [Alt] + [U] = Purge Jobs

[Ctrl] + [Alt] + [L] = Billing Manager

[Ctrl] + [Alt] + [K] = Knowledge Base System Admin

[Ctrl] + [Alt] + [I] = Import

HelpMaster Function keys

[F1] = Help

[F2] = Display the clients search screen

[F3] = Set focus to the search textbox on the main toolbar

[Ctrl] + [F3] = Set focus to ‘Go to Job Number’ search

[Alt] + [F3] = Set focus to ‘Client/Site history search’

[F4] = Open the Explorer

[F5] = Refresh the current screen or list control

[F6] = Log a new Job

[F7] = Display the Queue Check screen

[F8] = Set a reminder

[F9] = Display the user preference screen

[F10] = Display the Welcome screen

[F11] = Display the Reports selection screen

[Ctrl] + [F11] = Display the Saved Searches screen

[F12] = Display the Job Finder

[Ctrl] + [F12] = Display the Advanced Search screen