The Explorer Screen

HelpMaster has an Explorer type screen to view various job queues
Explorer overview

An overview of the HelpMaster job Explorer

Saved searches

Saved searches

Viewing your job queue

Viewing your job queue

Custom Job Queues

Custom Job Queues

Customizing a job queue

Customizing a job queue

Queue check

Queue check

Viewing another persons job queue

Viewing another persons job queue

Flagging a job

Flagging a job

Quick Re-assign

Quick Re-assign

Global queues

In v24.7+ Global queues are saved searches that may be created for specific skillgroups for all members use