Templates overview
Templates overview
Templates
Templates are the building blocks of configuration in HelpMaster.
HelpMaster uses a powerful and flexible template system that is used in almost all aspects of the product. Templates are re-usable components that are used to implement business logic and process.
Template Manager
Template Manager
Template scope
Designing templates for different business use-cases
Template Information Dock Window
Template Information Dock Window
Email Templates
Email Templates are pre-made emails that use dynamic content tags for customisation and context
Action Templates
Action Templates are used to update existing jobs
Job Templates
Job Templates are used to quickly log new jobs, requests and tickets
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