Issues Admin

Create, Modify, Move or Delete an Issue

Create a New Issue

Creating a new classification code is performed via the Classification Hierarchy administration screen.

  1. Open the classification hierarchy viewer by using the Administration > Classification Viewer button
  2. Select the node you wish the new issue to appear under
  3. Click on New. This will open the Add New Node screen
  4. Enter the new issue into the text box
  5. Click on OK

The new classification node has been added below the node you had selected.

Modify an Issue

Modifying an issue is performed from the Issue Viewer which can be found on the Administration toolbar, or by holding down the «Ctrl» key while entering «L».

  1. Open the Issue Viewer
  2. Select the Issue you wish to modify
  3. Click on the Update button which will open the Edit Issues screen
  4. Alter the name of the Issue as required
  5. Click on OK

Your Issue has been successfully modified.

Move an Issue

  1. Open the Issue Viewer
  2. Select the Issue you wish to move
  3. Hold the left mouse button and drag the Issue to the new location
  4. Release the mouse button

Your classification code has been moved to the new location.

Delete an Issue

Deleting an issue removes it from your HelpMaster environment so that it may no longer be applied to a job. Deleting issues is done from the Issue Viewer which can be found on the Administration toolbar, or by holding down the «Ctrl» key while entering «L».

  1. Open the Issue Viewer
  2. Select the issue you wish to remove
  3. Click on the Delete button
  4. Click on OK in the message box which will appear

The issue has been removed from the Issue tree and is no longer available.

See Also

Virtual classification codes