Service Management Training
Service Management Training
Getting some Service Management Training for staff and their managers is a great starting point to any successful service management initiative.
Learn about the concepts of service management and providing customer support.
Understand best-practice frameworks like ITIL and KCS and pick the bits out of it that make sense to your organization.
Join an industry organization such as ITSMF, HDI, HDAA.
- ITIL
- Knowledge Centered Service
- ITSMF
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