Installing and upgrading HelpMaster

HelpMaster installation and configuration across the desktop, web, database and services

HelpMaster is relatively simple to install and configure, but like any software, it works best when backed up by good planning and an up-to-date system. Most installation tasks have been simplified with installation and configuration wizards.

Before starting an install, please read through this information and perform any installation or configuration tasks outlined.

HelpMaster is backed by a range of professional services to assist you throughout every stage of installation, configuration, evaluation and use.


Technical Specifications

View the technical specifications for installing and using HelpMaster

SQL Server

SQL Server

The HelpMaster Installer

The HelpMaster installer is an all-in-one installer for all HelpMaster components

Working Folders

Working Folders

HelpMaster Service Account

The HelpMaster Service Account is an account that is used for accessing and securing HelpMaster resources

Overview for New HelpMaster Installations

Installing a new HelpMaster instance

Upgrade HelpMaster

Upgrade HelpMaster

Database Reports Wizard

Database and Reports Wizard

Web Portal Installation

Web Portal and WebAPI Installation and Upgrade

Register HelpMaster

Register HelpMaster

Connecting to a HelpMaster database

Connecting to a HelpMaster database

The HelpMaster database

Microsoft SQL Server

Uninstalling HelpMaster

Uninstalling HelpMaster