Defining a profile - Naming the profile
The Priority Manager allows you to create an unlimited number of profiles. The first step in creating a profile is to give it a name. The name of the profile can be anything you like. It is a good idea to give the profile a title that is representative of its nature. Eg. Close old jobs, Escalate urgent jobs, Reassign difficult jobs to John etc
Establish a naming convention
You may wish to implement a naming convention when assigning names to Priority Manager profiles. For example, support based schedules may start with “SUPPORT :”, sales based schedules may start with “SALES :” etc.
- SUPPORT : Escalate overdue jobs
- SUPPORT : Re-assign non-urgent jobs to John
- SUPPORT : Re-assign SQL Server jobs to Rob
- SALES : Send email after 1 day
- SALES : Escalate urgent sales jobs
Having a naming convention makes it easier to distinguish what a profile will do.
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