Field mappings

Field mappings

Use the Synchronization field mappings screen to select which Active Directory data fields should be synchronized with your HelpMaster clients.

Map the fields that you wish to synchronize.

Linking clients to sites

As part of the Active Directory user to HelpMaster client synchronization, you may wish to also link the client to the site they belong to. To do this, map an appropriate Active Directory field to the “Site” field in the HelpMaster list of fields. If an exact match occurs between this AD field and an existing HelpMaster site name, the client will be linked to that site.

Note that you can also use the User’s Organizational Unit name as one of the AD fields. This is useful if your Active Directory structure maps your organizational structure and corresponds to your HelpMaster site list.

Mapping additional fields / custom Active Directory fields

If you have Active Directory data/fields that you wish to import into HelpMaster, but that data type does not appear in the list of available fields, it may be possible to still import that field. The list of available Active Directory fields (the list on the left), is populated directly from values stored in a database table called “tblActiveDirectory_Fields”. By updating this table with the name of the field that you wish to import, this field will then display in HelpMaster as a map-able field. This table should only be populated with fields that correspond to the Active Directory field schema. For a full list of these, please refer to Microsoft Documentation.

See Also

Active Directory Profiles

Updating clients via Active Directory

Client picture / Gravatar support